The facilitation and interaction of diverse personalities on
strong teams are critical to success. Even leaders with the best intentions are
sometimes guilty of wanting their team members to do or act like they do. Working
in a team with diverse personalities requires flexibility, patience, and open-mindedness.
When you embrace your team members’ diverse personalities, you enable your team
to reach its fullest potential.
1. Celebrate diversity:
Although it seems easier, most people would be bored working
with a team whose members all had the same personalities. Team interaction is
much more stimulating and interesting when the team has a variety of personal
styles and characteristics. By celebrating differences, you acknowledge that
all of us are enriched by our opportunity to work together.
2. Open lines of
communication:
Team members tend to avoid other team members with different
personalities and to form informal alliances with similar members. If team
leaders allow these tendencies to go on indefinitely, team sub-groups become
cliques with insiders and outsiders and the lines of communication within the
team are blocked.
3. Build bridges, not
walls:
Leaders of strong teams learn to facilitate connections
between diverse styles. Look for ways to make it easier for team members to
form alliances, increase mutual understanding, and break down perceived
barriers in the way they approach the work.
4. Manage results,
not tasks:
Ultimately, what matters is each team member’s contribution to the team’s
goals and mission. Leaders who are adept at facilitating strong teams with
diverse personalities have learned to focus on the results each team member
achieves, rather than on trying to make them achieve the results in a certain
way. This allows the individuals to express their personalities through their
work and still contribute significantly to the team effort.