Pacing
- Keep a sense of urgency for yourself and for the participants.
- Use a countdown timer for some exercises and activities to ensure the group stays on topic and on time.
- Start and end on time.
- Look for signals from participants that they are bored. Change the action.
- Put people into small group discussions to drive up pace and energy.
- Get people on their feet.
- Mix people into different groups.
- Change the room setting. Shift the front of the room by ninety degrees or use a different layout for the tables or chairs.
- Do something unexpected, like a pop quiz or team competition.
- Take a break every 90 minutes.
- Never mention breaks unless you are about to take one.
- If participants know it is time for lunch or time to end the day, just stop. Nothing you say or do will keep everyone's attention.
Encouraging Discussion
- Before we begin our session on..., let's go around the room and get some words that describe this topic as you understand it.
- Describe a time when you were encouraged to....
- Describe a time when you were discouraged from....
- Describe a time when effective...paid off.
- Describe your worst experience with...
- Describe your best experience with....
- What is your definition of...?
- What lessons have you learned about...?
- If you had to offer advice about..., what would it be?
- The word...means many things to people, what does...mean to you?
Summarizing
- Don't tell people what you can ask them.
- Briefly review key learning points.
- Confirm the benefits and value of being in the room.
- Discuss application opportunities and coach people to identify specific upcoming situations where they will use what they learned.
- Have participants discuss learning and applications in small groups and report back.
- Create a sense of urgency. Coach participants to act immediately, like at a break on the phone, rather than a week or month from now.
- Have participants get into teams and do "teach-backs" of key points to the full group.
Alex Zaborenko
Dale Carnegie Training of Colorado of Southern Wyoming
http://www.dalecarnegiecolorado.com/
No comments:
Post a Comment